Refund policy

We have a no return policy, which means you cannot return the item once purchased. Exceptions include, incorrect or missing items or damaged goods*.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@templebotanicals.org. Please note that returns will need to be sent to the following address:201, A Block, VP Road 4th Cross Old Madiwala, Bengaluru 560061 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@templebotanicals.org.


*Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

Our policy does not allowed exchanging of one purchased item with another. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@templebotanicals.org.

Temple Botanicals Refund Policy

Last updated: 06 September 2026

At Temple Botanicals, we take pride in crafting eco‑friendly, botanical wellness products with care. Your satisfaction is important to us. If you are not fully happy with your purchase, we’re here to help.


🌿 Returns

  • Eligible Products can be returned within 7 days of delivery if they are unused, unopened, and in their original packaging.

  • To initiate a return, please email us at support@templebotanicals.org with your order number and reason for return.

  • Once approved, you will receive instructions for shipping the product back to us.


💳 Refunds

  • After we receive and inspect the returned item, we will notify you of the refund status.

  • If approved, your refund will be processed to your original payment method within 7–10 business days.

  • Shipping charges are non‑refundable.


⚠️ Non‑Returnable Items

  • Opened or used products.

  • Items purchased during promotional sales or with discount codes.

  • Free samples or gifts.


🔄 Exchanges

  • We only replace items if they are defective or damaged.

  • We do not exchange a product with another differernt product.

  • If you need an exchange, email us at support@templebotanicals.org with photos of the product.


📩 Contact Us

For any questions about returns or refunds, reach us at: 📧 support@templebotanicals.org 📱 Instagram: temple_botanicals